COD amount is transferred weekly. The COD amount is for all the collected amounts during the week.
When a delay happens, it means you need to complete your bank account details, so please make sure to complete your bank account details from "Store Settings".
In case of any inquiries related to COD, please contact us via the following email:
cod@redboxsa.com
You can also contact the merchant support team via WhatsApp, at: https://wa.me/920033013
Note that working hours are from Saturday to Thursday only, from 9 am to 10 pm.
To followup the COD amounts in RedBox account, and to download their details, please follow the steps in the attached video: