Extending Storage Days
You can activate the automatic extension feature for all shipments, in case your customer was late in receiving it within 48 hours, and there is an addition...
Tue, 22 Aug, 2023 at 11:51 AM
The merchant can manually extend the days of storage, by clicking on “Extend” in the shipment details page. The extension fee will be charged to the mercha...
Tue, 22 Aug, 2023 at 11:50 AM
The customer can extend the storage days of the deposited shipment if he is late in receiving it within 48 hours, from the tracking link or the Red Box appl...
Tue, 22 Aug, 2023 at 11:51 AM
The customer can postpone the deposit of his shipment, before its status changes to “Deposited”, by: Contacting Redbox "Customer Service": 920033...
Thu, 1 Dec, 2022 at 5:44 PM