Returns
To cancel the shipment, please follow the steps in the video below: - If the shipment is handed over to us and then cancelled, the shipment will be r...
Tue, 7 Mar, 2023 at 12:52 PM
In case that the customer wants to return a shipment that was previously received by RedBox pickup points (Lockers or Counters) and merchant's approved,...
Mon, 16 Sep, 2024 at 3:14 PM
If you want to create a return for a customer, that received his shipment from another shipping company Please follow the steps in the attached video: ...
Sun, 4 Dec, 2022 at 4:36 PM
The shipment will be returned if the customer does not collect the shipment within 48 hours or does not extend the pickup shipment time, it will be automati...
Wed, 26 Mar, 2025 at 12:26 PM