Returns

Shipment Cancellation
To cancel the shipment, please follow the steps in the video below: - If the shipment is handed over to us and then cancelled, the shipment will be r...
Tue, 7 Mar, 2023 at 12:52 PM
Create Return for Shipment Received from RedBox
In case that the customer wants to return a shipment that was previously received by RedBox pickup points (Lockers or Counters), please follow the steps in ...
Mon, 19 Jun, 2023 at 5:59 PM
Create Return for Shipment Not Received from RedBox
If you want to create a return for a customer, that received his shipment from another shipping company Please follow the steps in the attached video: ...
Sun, 4 Dec, 2022 at 4:36 PM